IKEA

Discussion in 'Bulletin Board' started by churtonred, Jan 15, 2019.

  1. churtonred

    churtonred Well-Known Member

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    Just wanted to express what an absolute disgrace this mob are. Ordered furniture just after Christmas and arranged delivery. They failed to deliver on each of the first three occasions without notifying us. Customer services lied on two occasions. The fourth attempt today the driver rang us to say he was on his way but only had half the stuff.
    We told them to shove it.
    Went online this afternoon to check their reputation on various customer comments sites and it is absolutely appalling.
    Be warned.
     
  2. Jul

    Julian Broddle's Perm Well-Known Member

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    Pen a strongly worded complaint and lay it on thick, ( took unpaid leave from work to receive delivery etc...).
    You will get your goods along with your delivery charge refunded and 50% of the sale value refunded too.
    They also, randomly, throw you in a meal for four voucher to use in their cafe too.
    This is from my own personal experience of their ridiculously poor delivery service which I only used in the first place as I went to collect goods they claimed were in stock but weren't.
    Give them hell but don't call Ibrahimovich a dodgy sex change. They don't like that the Swedes.
     
    churtonred likes this.
  3. Jul

    Julian Broddle's Perm Well-Known Member

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    Pen a strongly worded complaint and lay it on thick, ( took unpaid leave from work to receive delivery etc...).
    You will get your goods along with your delivery charge refunded and 50% of the sale value refunded too.
    They also, randomly, throw you in a meal for four voucher to use in their cafe too.
    This is from my own personal experience of their ridiculously poor delivery service which I only used in the first place as I went to collect goods they claimed were in stock but weren't.
    Give them hell but don't call Ibrahimovich a dodgy sex change. They don't like that the Swedes.
     
  4. churtonred

    churtonred Well-Known Member

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    Cheers JB. I shall be laying it on VERY thick.
     
  5. TonyTyke

    TonyTyke Well-Known Member

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    But don't be a dick. Dicks get **** all.
     
  6. Donny Red

    Donny Red Well-Known Member

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    My mate had problems with a wardrobe he bought from them. "Suppository furniture."
    You put it up yourself.! He's not very good at DIY. Ended up with a bedroom shed.!
    I've never used them personally. Don't get me started on the capabilities of Sharps
    fitted wardrobes. Absolute nightmare. Break out in a cold sweat every time I think about
    them.
     
  7. Mr Badger

    Mr Badger Well-Known Member

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    The clue's in the name.... when you go to buy furniture or whatever and you see it's called Wanka Bookcase or Tospot Wardrobe or Upyors Settee or Dongivashit Shelving or Sodyu Bedding then you ought to be questioning exactly what they're fobbing you off with.
     
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  8. Dar

    Darfield138 Active Member

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    Bloody europeans. Part of a russian plot. We all spend so long and get so absorbed putting our stooprishat drawers up, we don't notice them invading hee hee.
     
  9. PLOBBY

    PLOBBY Well-Known Member

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    Every Ikea should be built underground cos its like walking into Hell !
     
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  10. RedStriker

    RedStriker Well-Known Member

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    Worst shopping experience in the known Universe.
    A proper bastud to get in and out of in Reading.
    Staff are as much use as tits on a bull.
     
  11. churtonred

    churtonred Well-Known Member

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    Agreed. Their stuff is not great quality but reasonably priced and, at times, that's a necessary evil. However, after the disgusting performance they've produced this last few weeks I won't be setting foot in the place again.
    Having read their performance reviews online which are staggeringly bad and list scores and scores of people who've had the same experience as us with home delivery it's clear they just don't give a ****. No self respecting company would allow that sort of consumer image to develop without taking serious steps to correct it.
     
  12. JackTatty

    JackTatty Well-Known Member

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    I always rebel and walk in the opposite direction to the arrows on the floor.
     
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  13. Merde Tete

    Merde Tete Well-Known Member

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    Surprised to hear this. Their customer service in Russia is phenomenal, and the staff are all top notch as well. Get Putin in to replace May. He'd soon have IKEA kicked into shape!
     
  14. Dan

    DannyWilsonLovechild Well-Known Member

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    Never had a problem with them personally.

    Of course the quality isn’t going to be high because people like the super low throwaway prices. Though it lasts forever, the furniture equivalent of herpes or luggage! And the cheap poor materials do tend to do better than other allegedly better quality and much higher priced goods of other suppliers. Had two shelving units for nearly 20 years now with some weighty stuff. No sign of a bend or buckle.

    It’s one of the few places where some lines get cheaper year on year
     
  15. Prince of Risborough

    Prince of Risborough Well-Known Member

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    No complaints from me . Good quality items bought from the Leeds store
     
  16. gladius111

    gladius111 Member

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    we have a lot of IKEA furniture in our house yes it can be a bit fiddly to build up buts its decent quality for the price
     
  17. David_Upper_East

    David_Upper_East Active Member

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    Needed a wardrobe for my bedroom in the new house. Spent two nights at IKEA in Sheffield sorting through all the options - in the end it was going to cost £870 including delivery and assembly.

    Went to CC Interiors up Sheffield Road Barnsley - ordered a much better quality German made one - delivery and assembly included in the price. £750 - delivered and fitted the next day on one of the hottest days in the year.
     
  18. churtonred

    churtonred Well-Known Member

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    In actual fact we've shopped around and found matches elsewhere for most of the stuff we cancelled for slightly less in cost and what looks to be equal quality.
     
  19. Marc

    Marc Well-Known Member

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    it is what it is. they're obviously doing something right.
     

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